Case study

Vultus Connect

Workforce + back-office operations platform for US staffing SMEs - covering timesheets, invoicing, payroll, compliance/documents, and financial visibility.

B2B SaaSHRTechOperationsPayrollInvoicingPlatform
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Vultus Connect screenshot

TL;DR

  • What it is: A workforce + back-office operations platform for US staffing SMEs - covering timesheets, invoicing, payroll, compliance/documents, and financial visibility, built to run the post-placement lifecycle end-to-end.
  • My role: Owned product direction and workflow design from the ground up; partnered deeply with engineering/design and drove integrations and scale-ready architecture.
  • Outcome: Launched publicly in Q1 2016. Scaled to support ~200–8,000 timesheets/month and ~100–5,000 invoices/month, improving payroll accuracy and reducing invoicing errors by generating invoices and payroll from approved timesheets.

Context

Recruiting is only half the staffing business. After placement, teams still have to run the operational engine: timesheets → approvals → invoices → payroll → compliance → cash flow visibility.

For US staffing SMEs, this work is usually messy: spreadsheets, email chains, delayed approvals, billing mistakes, and payroll exceptions. Vultus Connect was built to unify these workflows into one system where finance and ops can run accurately and at scale.

Launch

Vultus Connect launched publicly in Q1 2016, targeted at US staffing SMEs as the post-placement system that completes the lifecycle after recruiting.

What the product does

Timesheets (the foundation)
  • Capture and manage employee/contractor timesheets
  • Approval workflows that create a clean 'source of truth' for billing and payroll
Invoicing (billing operations)
  • Auto-generate invoices from approved timesheets
  • Support high-volume billing cycles with fewer manual steps
Payroll (accuracy + speed)
  • Auto-calculate payroll from the same approved timesheet inputs
  • Reduce payroll exceptions and increase accuracy through consistent data flow
Back-office + compliance support
  • Centralized employee/vendor information and documents
  • Compliance readiness (documents, audit trail mindset, traceability)
Financial visibility
  • Financial tracking and cash-flow visibility to support operational decisions
Integrations
  • QuickBooks (accounting)
  • E-sign (agreement execution)
  • Vultus Recruit integration to connect recruiting → staffing operations seamlessly

Feature highlights

Core (what teams use daily)
  • Timesheet capture + approvals as the base workflow
  • Auto-invoicing from approved timesheets (reduces billing errors)
  • Payroll calculations from approved timesheets (improves payroll accuracy)
  • High-volume monthly operations for invoices/timesheets
  • Employee/vendor records + document handling
  • Audit-friendly workflow trail across approvals → billing → payroll
Advanced (scale, control, and integration)
  • QuickBooks integration to reduce duplicate entry and reconcile faster
  • E-sign integration to speed contracting and reduce paperwork loops
  • Recruit → Connect integration to unify handoffs (candidate → employee/contractor)
  • Handling complex real-world cases: approvals, exceptions, corrections
  • Multi-rate structures and multi-client invoicing patterns
  • Payroll edge cases and permissioning/access control needs

Core workflow

We built the system so that approved timesheets drive both invoice creation and payroll calculation:

1. Timesheets submitted by employees/contractors

2. Approvals by managers (creating the 'source of truth')

3. Auto-generate invoices from approved timesheets

4. Auto-calculate payroll from approved timesheets

5. Compliance tracking and document management throughout

This creates a unified loop: Timesheet → Approval → Invoice + Payroll → Compliance → Financial visibility

Key decisions

Make approved timesheets the single source of truth

Tradeoff: separate workflows (timesheets in one system, invoices/payroll elsewhere) vs. one unified flow. Choice: build the system so approved timesheets drive both invoice creation and payroll calculation.

Outcome: Fewer billing mistakes, fewer payroll exceptions, faster month-end operations, and stronger trust in the system.
Automate the 'boring' operations at scale (without breaking auditability)

Tradeoff: speed vs traceability. Choice: automate invoice + payroll generation, while keeping approvals and changes traceable (so teams don't lose confidence).

Outcome: Time saved for ops teams, improved accuracy, and smoother handling of exceptions.
Integrate where the money and execution happen

Tradeoff: manual exports/imports vs tight integration. Choice: integrate QuickBooks for accounting and E-sign for agreements, and integrate with Vultus Recruit to connect recruiting → operations.

Outcome: Reduced re-entry, fewer handoff errors, faster operational cycles, and better end-to-end workflow.

Impact

Timesheets
~200 → 8,000/month
Scaled monthly timesheet throughput
Invoices
~100 → 5,000/month
Scaled monthly invoice generation
Invoicing Errors
Reduced
Invoices generated from approved timesheets
Payroll Accuracy
Improved
Payroll calculated from approved timesheets, saving time and increasing accuracy

Technical depth

  • Designed and scaled the platform to handle high-volume monthly throughput (thousands of timesheets and invoices)
  • Built approval workflows + exception handling for real staffing ops complexity
  • Created auto-generated invoices and payroll calculations from a consistent data model
  • Handled multi-rate and multi-client billing realities
  • Designed with strong auditability mindset (so ops + finance trust the outputs)
  • Delivered integrations: QuickBooks, E-sign, and Recruit → Connect workflow

What I learned

  • Back-office products win on accuracy, trust, and exception handling more than flashy UI.
  • When finance and ops trust the workflow, adoption becomes natural.
  • At scale, 'automation' isn't just speed - it's consistency + fewer mistakes.

Collaboration

  • Engineering (architecture, scalability, reliability, integrations)
  • Design (ops/finance workflows, speed + clarity, reducing cognitive load)
  • Operations / Payroll / Accounts teams (edge cases, approvals, compliance expectations)
  • Sales & Customer Success (onboarding, adoption, feedback loops)

Testimonial

Vultus Connect unified our post-placement operations - timesheets, invoicing, and payroll all run from one trusted system now.
Operations Lead, Staffing SME
See resume →